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DSO Zero

Deliverables

What an aged receivables audit returns

Illustrative structure for an MSP aged receivables audit package. Placeholder account names only — no live client data, no invented recovery dollars, no DSO claims.

Samples below show format and decision vocabulary. They are not case studies and do not represent results from a named customer.

Illustrative action-queue rows

RankAccountAgeBlockerNext actionOwner
1Acme Manufacturing (illustrative)78dMissing POrequest_poBilling lead
2Northside Clinics (illustrative)45dAP contact staleverify_contactAM
3Harbor Logistics (illustrative)112dBroken promisefollowup_broken_promiseFinance

Package outline

Executive summary

  • Total AR and past-due share as of a named date (net of credits)
  • Addressable opportunity framed as a band — explicitly not a promise
  • Top root causes in plain language
  • Highest-value action for the coming week
  • Scope reminder: analysis only; client executes

Aging & concentration

  • Bucket table: count, gross, credits, net, share
  • Top accounts by net exposure
  • Recurring vs project/overage/hardware aging where data supports it
  • DSO context when payment history allows — never guaranteed improvement

Segmentation

  • Collectability tiers with named evidence gaps
  • Blocker × net exposure cross-tab
  • Payer-behavior notes (prompt / slow-reliable / erratic / stalled / new)

Priority action queue

  • Rank, invoice, account, net exposure, age, blocker, next action, owner, due date
  • Week 1 / Week 2 / Weeks 3–4 sequencing
  • Every row owned by client staff — never by DSO Zero

Exceptions & hard stops

  • Low-confidence classifications held for human judgment
  • Consumer-debt and do-not-contact quarantines when signaled
  • Strategic accounts routed to owner-led paths

Draft outreach appendix

  • Templates tied to decided next actions
  • Written for your signature and domain
  • No send path from DSO Zero systems

Methodology & limitations

  • Data received, as-of dates, tie-out result
  • Automation disclosure: typed decisions, confidence floors, human review
  • Limitations: contact quality, unwritten history, no legal judgment, opportunities ≠ guarantees

Start with a data-fit conversation

Tell us your PSA and accounting stack, headcount band, and roughly how much AR sits past 60 days. We’ll reply with the intake checklist — no fake guarantees, no debtor-contact pitch.