FAQ
Short, factual paragraphs you can cite. Same hard exclusions as everywhere else on the site.
An MSP AR recovery audit takes your open AR aging, invoice list, payment history, and customer contacts, then returns a ranked next-action queue and drafted outreach for your own staff to send. DSO Zero analyzes and drafts; your team owns every send and every money decision.
No. DSO Zero does not contact debtors, does not collect funds, and does not work on contingency. We deliver analysis, action queues, and drafts for client-controlled outreach from your domain.
By classifying blockers and collectability on each past-due invoice, sequencing what your team should do next, and supplying drafts your staff send themselves. Faster, clearer internal follow-up is the lever — not third-party dunning or contingency recovery.
Required: detail-level AR aging, open invoice list, 24 months of payment history, and a customer list with AP contacts. Collection notes help. Exports typically come from ConnectWise, Autotask, or Halo plus QuickBooks Online or Xero.
No. Documented opportunities are not promised collections. Classifier confidence is not a recovery probability. We publish hard exclusions on every page: no debtor contact, no contingency fees, no recovery or DSO guarantees.
Your team. Every draft is written for your signature, in your voice, from your domain. DSO Zero never sends to your customers.
Normalization and dollar math are deterministic. A decision model returns typed judgments (blocker, collectability, dispute, promise, contact usability, escalation) with confidence floors. Low-confidence rows go to human review. A language model drafts only from already-decided fields. Nothing ships unreviewed.
Many MSPs continue into client-controlled AR Autopilot: recurring queues and drafts under the same boundaries — your staff still owns send and money decisions. The audit stands alone if you only want a one-time cleanup plan.
B2B MSPs roughly 20–200 employees with recurring billing and meaningful aged AR. Typical stack: ConnectWise Manage, Autotask, or Halo PSA with QuickBooks Online or Xero.
Email dsozerobiz@gmail.com with a short note on headcount, PSA/accounting stack, and roughly how much AR is past 60 days. We reply with the data-request checklist and an honest engagement framing — no pressure demo theater.
Tell us your PSA and accounting stack, headcount band, and roughly how much AR sits past 60 days. We’ll reply with the intake checklist — no fake guarantees, no debtor-contact pitch.